Privacy Policy

1. Introduction

Stone Paper Services ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quote, or use our professional typesetting and digital publishing services.

2. Information We Collect

We collect information you provide directly, including your name, email address, phone number, company or institution name, billing address, and project details. We also collect manuscripts, documents, and other files you share for quotation or production. Technical information such as your IP address, browser type, device information, and pages visited may be collected automatically through standard analytics tools.

3. How We Use Your Information

We use your information to respond to inquiries, prepare quotes, manage active projects, communicate with you about deliverables, process payments, improve our services, and comply with legal obligations. We do not use your content for marketing purposes without your consent.

4. Manuscripts and Client Content

All manuscripts, files, and content you submit remain your intellectual property. Stone Paper Services treats every client file as confidential and uses it solely to perform the requested service. We do not publish, share, sell, reproduce, or use your content for any purpose outside your project unless expressly authorized by you.

5. Data Security

We implement reasonable organizational and technical safeguards to protect your personal information and client files against unauthorized access, alteration, disclosure, or destruction. These include access controls, secure storage, and encrypted transmission where appropriate. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell or rent your personal information or manuscripts to third parties. We may share information only with trusted service providers who help us operate our business, such as email, hosting, payment, or analytics providers, and only under strict confidentiality obligations. We may also disclose information if required by law or to protect our rights.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the site.

8. Data Retention

We retain personal information and project files only for as long as necessary to fulfill the purpose for which they were collected, comply with legal obligations, resolve disputes, and enforce our agreements. After project completion, client files are typically archived for a limited period and then securely deleted unless you request earlier deletion or extended retention.

9. Your Rights

Depending on your location, you may have the right to access, correct, update, delete, or restrict the processing of your personal information. You may also request a copy of your data or withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details provided below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at stonepaperservices@gmail.com or +91 8148477490.